Refund policy

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We have a 5-day return policy, which means you have 5 days after receiving your item to let us know of a damage product.

Returns will be given store credit only. Store credit must be used within 7 business days.

To be eligible for a return, you will need to send a picture of the item that was damaged, inside of the box.

To start a return, you can contact us at willowvine24@gmail.com. 

You can always contact us for any return question at willowvine24@gmail.com.